Frequently Asked Questions

General information

  • Please allow 1 hour for your medical appointment plus an additional 30 minutes for your X-ray, if required. The X-ray will be scheduled immediately after your medical, and your blood tests will be conducted during the medical appointment.

  • The medical examination you need depends on your circumstances.

    General medical examinations:

    You must undergo a general medical examination unless you are:

    • The partner or dependent child of a New Zealand citizen or resident

    • A refugee, or the partner or dependent child of a refugee

    • Applying for a resident visa under the Refugee Quota Family Reunification Category

    • Applying for an Recognised Seasonal Employer (RSE) Limited Visa.

    Limited medical examinations:

    You must undergo a limited medical examination if:

    • You are a refugee, or the partner or dependent child of a refugee

    • You are applying for a resident visa under the Refugee Quota Family Reunification Category

    • Your partner or parent is a New Zealand citizen or resident and you unable to be included in their residence application — partners must have been living together in a genuine and stable partnership for 12 months or more.

  • Your medical include the following:

    • Digital photo

    • Health questionnaire

    • Client declaration

    • Blood tests (if needed)

    • Biometric measurements, which include a vision test, height, weight, and blood pressure

    • Urine test (if necessary)

    • A physical examination by the doctor

    You may be asked to remove some clothing for the physical exam, so we recommend wearing loose-fitting attire.

    If an X-ray is required, we will have scheduled it immediately after your medical.

    For those aged 70 or older, a brief cognitive function assessment may also be necessary.

At your appointment

    • Passport (must be valid for at least 6 months): Your medical or X-ray cannot proceed without your passport, as it is the primary and preferred form of identification for Immigration. A verified copy is not accepted. For details on accepted identity documents in New Zealand or Australia, please refer to the relevant guidelines.

    • Australian Visa applicants: Bring your HAP referral letter or upload a copy when scheduling your appointment.

    • Medical information: Include relevant documents such as medication lists, dosages, specialist letters, and test results.

    • Glasses or contact lenses: If you usually wear them, bring them for the vision test.

    • For those under 18: You must bring a parent or guardian.

    • Interpreter: If you do not understand or speak English, bring an interpreter.

    • Pregnant women: Bring a letter from your primary caregiver with your estimated due date.

  • On the day of your test:

    • Eat and drink as you normally would.

    • Make sure to drink fluids beforehand, as a urine test may be required.

    • Please avoid consuming Kava for at least 48 hours prior to your blood tests.

  • As part of the NZ Visa medical, women are required to undergo a urine test, which checks for the presence of blood, protein, or glucose. During your menstrual period, the presence of blood may affect the test results.

    You can still proceed with the medical examination while menstruating. However, if your test shows blood in the urine, you may be asked to return for a repeat urine test after your period has ended. This additional test will be free of charge.

  • If you need to reschedule, please contact us directly or use the link in your booking confirmation email. To cancel an appointment, you must provide at least 24 hours' notice. Cancellations with less than 24 hours' notice will incur a $100 cancellation fee.

    Please remember to bring your valid passport to the appointment, as we cannot proceed without it. Failure to present your original passport will also result in a $100 cancellation fee.

  • Yes, you will be offered the option of having a female chaperone present if you are seeing a male doctor.

  • No, you do not need to book your chest X-ray separately. Your Chest x-ray will be booked at the radiology clinic you have selected when you book. This appointment will be scheduled for immediately after your medical exam. The choices are:

    Pacific Radiology
    Location: 142 Lambton Quay, Wellington (5-minute walk from our clinic)

    Wellington Imaging
    Location: Level 1, 61 Taranaki Street, Wellington (20-minute walk from our clinic)

After your appointment

  • Our goal is to submit your medical to Immigration within 2-3 working days after your blood test results are available. Once your medical is submitted, you will receive confirmation from Immigration via email (for NZ Visa applicants only).

    If additional reports or tests are necessary, we will assist you in coordinating and arranging these as needed.

  • Upon receiving your email request, we will send you a copy of your medical once Immigration confirms its receipt.

    If any abnormalities or concerns are identified in your medical or chest X-ray, our medical staff will contact you via email to discuss the findings.

  • Unfortunately, we do not provide GP (General Practitioner) services for follow-up care after the medical examination. However, we can provide guidance on nearby medical centers for your convenience.

What tests do I need for a NZ Visa?

Women aged 45 and above are required to undergo a breast examination conducted by a female clinician. Alternatively, you can submit a recent report from a breast specialist, or a mammogram, ultrasound, or MRI report.